To be the Directorate of choice in the delivery of fast, reliable and efficient support services to the University community and the general public.

Our mission is to apply best practices in the management and hiring of facilities, coordination of activities of the Security and Transport Units, conservation of resources and provision of support services to the University in a safe, reliable and efficient manner.

• Respond in a timely, clear and helpful manner to requests
• Continue to maintain and develop a professional, diverse and responsive workforce that is highly motivated
• Achieve efficiency in operations